Bristol libraries opening for Call and Collect service: Central Library - Building Works

05 Mar 2021

Bristol libraries opening for Call and Collect service

Seven locations restart service from Monday.

A number of Bristol libraries will make Call and Collect services available from Monday (8 March).

The Call and Collect service will be available from Central Library, Henleaze, Henbury, Bishopston, Fishponds, Marksbury Road and Stockwood, with people able to request books over the phone or by email, with a maximum of five per person (or eight for children). Reservations will be available as well as Book Bundles – a random selection of themed books.

All libraries will be open Monday, Wednesday, Friday and Saturday, and staff on site will be kept to a minimum.

In line with government guidance, the team have already put a number of measures in place to start opening up services while keeping staff and customers safe.

Books will be quarantined for 72 hours on return. All items currently on loan have been automatically extended until May 4 and fines and charges remain temporarily suspended.

Deputy Mayor Councillor Asher Craig, Cabinet Member with responsibility for libraries, said: “We understand the importance of books to communities across the city, and are really pleased to be able to make this service available again.

“We have taken the advice of the Public Health team and are working on a cautious, phased approach. We will keep reviewing the situation to see when we can progress and start to offer more – in a safe and controlled way.

“We will continue to offer our fantastic digital services, which the team have done a wonderful job of developing and expanding over the last year. We offer a wide range of activities and events online, and it has been wonderful to see people of all ages coming together online for stories, clubs, quizzes and lectures. Thank you for continuing to support our library service during this difficult time.”

The service are also working on plans to further open libraries from April 12.There will be safety measures in place when libraries start to reopen including; only allowing a certain number of people in at one time, signs to help with social distancing, Perspex screens and hand sanitiser stations, limited browsing time and restricted computer access, which must be booked in advance by phone.

The library team will constantly review the government guidance as they work towards opening increasing services – all in a safe and controlled way. Updates will be provided as they move forward.

Bristol Libraries offer a wide variety of services online for people to access at home. For a start there are eBooks which you can borrow from CloudLibrary and Overdrive, and there is also access to eAudio books through BorrowBox.

Members can also read 1000s of daily newspapers from around the world, as well as popular eMagazines, including; New Scientist, Gardeners World, Gracia and the Radio Times. Recently eComics have also become available.

In addition, the library team are running a number of online events from children’s story time and quizzes, through to a virtual Lego club and a podcast. These will continue while the library services start to gradually reopen.

It’s really easy for people to join the library online. For information on joining and all the great services you can access at home please visit or search Bristol Libraries online.